`The working man's bank' is always willing to make a deal. That's why for the people of Detroit, the go-to pawn shop for more than four decades has been American Jewelry and Loan. This series follows its day-to-day operations, focusing on third-generation pawnbroker and company patriarch Les Gold, a street-smart old-schooler known for driving a hard bargain but having a soft heart. The family business also includes Seth, Les' only son and business partner; daughter Ashley, the shop's general manager; and Les' wife, Lili. But there's no question who the boss is, and he's often heard reminding his team of more than 45 employees, `The customer always lies'.
