Privacy Policy
Last Updated: December 14th, 2023
StreamGuide (referred to as "StreamGuide," "we," "us," or "our") values your privacy and is committed to maintaining the confidentiality and security of your information. This Privacy Policy (the "Policy") outlines how we collect, use, maintain, protect, and disclose information through our website (the "Website") and software (the "Software") collectively referred to as the "Services."
Please carefully read this Policy to understand our practices. If you disagree with any aspect of this policy, refrain from using the Website or installing our Software.
What Information Do We Collect?
When You Browse Our Website or Use Our Software:
Our Services automatically collect technical and usage information stored in log files. This includes internet protocol (IP) addresses, non-precise location, browser type, operating system, and website navigational data. We use this information to enhance server performance, administer the Services, analyze trends, track visitor movements, and gather demographic insights. Cookies, which are pieces of data transferred to a user's hard drive, may also be employed for record-keeping purposes.
The Services do not track users across third-party websites and do not respond to Do Not Track (DNT) signals. Technical and usage information is collected to fulfill our legitimate interest in understanding user behavior and effectively marketing our Services. Aggregated and non-personally identifiable information may be shared with partners, service providers, advertisers, or third parties for business purposes.
Information You Submit Through the Website:
Our Website features forms where you can enter personal information. Data provided through these forms will be used for the intended purpose, such as responding to inquiries, and other related purposes.
How We Share Information With Others
Personal information collected by StreamGuide is stored in third-party databases in the United States, utilized for cloud storage and retrieval. We may engage third parties to send communications on our behalf or assist in providing the Services.
Otherwise, we do not send your personally identifiable information to third parties for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) to address emergencies or acts of God; or (4) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.
Where Your Information is Processed
StreamGuide is located in the United States, and information collected through the Services will be processed in the United States.
The Security and Storage of Your Information
We make commercially reasonable efforts to secure your personal information. However, we cannot guarantee protection against all unauthorized access attempts. Personal data is stored on servers of cloud-based database management services in the United States, retained only for necessary periods, and may be kept longer for legal or business purposes.
Children’s Privacy
The Services are not intended for individuals under 18. If you are under 18, do not use or provide information via the Services. We do not knowingly collect personal information from children under 18. If we learn of such information, we will promptly delete it.
Privacy Notice for California Residents
The California Consumer Privacy Act (CCPA) provides specific rights for California residents:
Access Rights:
You can request disclosure of the personal information we collect, use, disclose, and sell.
Deletion Request Rights:
You can request the deletion of your personal information, with certain exceptions.
To exercise these rights, visit this page.
Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. Upon submitting a request, we will attempt to verify your identity by matching the identifying information provided by you (or your authorized representative) to the personal information already maintained by us. The type of information you must provide depends on the type of request you make. Alternatively, we may use a third-party verification service to verify your identity. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request
and confirm the personal information relates to you.
Right to Opt-Out/Opt-In:
You have the right to direct us not to sell your personal information. Exercise this right here.
Right Against Discrimination:
You will not be discriminated against for exercising your privacy rights under the CCPA.
Verification of identity is required, and you may make such requests only twice within a 12-month period.
Updates to This Privacy Policy
We may revise or update this policy periodically. Significant changes will be posted on our site with the updated date. We will provide additional notice for material changes.
Contact Us
For inquiries, contact us at .
StreamGuide (referred to as "StreamGuide," "we," "us," or "our") values your privacy and is committed to maintaining the confidentiality and security of your information. This Privacy Policy (the "Policy") outlines how we collect, use, maintain, protect, and disclose information through our website (the "Website") and software (the "Software") collectively referred to as the "Services."
Please carefully read this Policy to understand our practices. If you disagree with any aspect of this policy, refrain from using the Website or installing our Software.
What Information Do We Collect?
When You Browse Our Website or Use Our Software:
Our Services automatically collect technical and usage information stored in log files. This includes internet protocol (IP) addresses, non-precise location, browser type, operating system, and website navigational data. We use this information to enhance server performance, administer the Services, analyze trends, track visitor movements, and gather demographic insights. Cookies, which are pieces of data transferred to a user's hard drive, may also be employed for record-keeping purposes.
The Services do not track users across third-party websites and do not respond to Do Not Track (DNT) signals. Technical and usage information is collected to fulfill our legitimate interest in understanding user behavior and effectively marketing our Services. Aggregated and non-personally identifiable information may be shared with partners, service providers, advertisers, or third parties for business purposes.
Information You Submit Through the Website:
Our Website features forms where you can enter personal information. Data provided through these forms will be used for the intended purpose, such as responding to inquiries, and other related purposes.
How We Share Information With Others
Personal information collected by StreamGuide is stored in third-party databases in the United States, utilized for cloud storage and retrieval. We may engage third parties to send communications on our behalf or assist in providing the Services.
Otherwise, we do not send your personally identifiable information to third parties for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) to address emergencies or acts of God; or (4) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.
Where Your Information is Processed
StreamGuide is located in the United States, and information collected through the Services will be processed in the United States.
The Security and Storage of Your Information
We make commercially reasonable efforts to secure your personal information. However, we cannot guarantee protection against all unauthorized access attempts. Personal data is stored on servers of cloud-based database management services in the United States, retained only for necessary periods, and may be kept longer for legal or business purposes.
Children’s Privacy
The Services are not intended for individuals under 18. If you are under 18, do not use or provide information via the Services. We do not knowingly collect personal information from children under 18. If we learn of such information, we will promptly delete it.
Privacy Notice for California Residents
The California Consumer Privacy Act (CCPA) provides specific rights for California residents:
Access Rights:
You can request disclosure of the personal information we collect, use, disclose, and sell.
Deletion Request Rights:
You can request the deletion of your personal information, with certain exceptions.
To exercise these rights, visit this page.
Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. Upon submitting a request, we will attempt to verify your identity by matching the identifying information provided by you (or your authorized representative) to the personal information already maintained by us. The type of information you must provide depends on the type of request you make. Alternatively, we may use a third-party verification service to verify your identity. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request
and confirm the personal information relates to you.
Right to Opt-Out/Opt-In:
You have the right to direct us not to sell your personal information. Exercise this right here.
Right Against Discrimination:
You will not be discriminated against for exercising your privacy rights under the CCPA.
Verification of identity is required, and you may make such requests only twice within a 12-month period.
Updates to This Privacy Policy
We may revise or update this policy periodically. Significant changes will be posted on our site with the updated date. We will provide additional notice for material changes.
Contact Us
For inquiries, contact us at .